COVID-19
Frequently Asked Questions
How will the information you provide about your testing or vaccination locations be used?
Information about the locations you submit will be validated by Apple and may be viewable by
people using Apple services such as Apple Maps.
Will I be notified if the information I shared is used in Apple
Maps and other Apple services?
We are focused on collecting and adding as many locations as possible, which means you may not
be notified when your information has been included.
How long will it take for my testing or vaccination location information to
show up in Apple Maps?
We can't provide an estimate right now. But we're working to verify and add as many testing or vaccination
locations as we can, as quickly as possible.
How do I change the information that I shared?
You can download a new template from register.apple.com/covid-19, fill it out and share it via email, or send details
about the current location(s) and your proposed adjustment(s) to covid-data@apple.com.
How do I share new testing or vaccination locations?
You can choose "Add a missing place" by tapping in the upper right corner of Maps, you can download, fill out, and share via email a new template through spreadsheet of register.apple.com/covid-19, or you can send an updated testing or vaccination locations to covid-data@apple.com.
Who can I contact if I have any questions?
Send an email to covid-data@apple.com with your question in the
subject line, and include as many details as possible in the email body so we can work toward resolving your issue.
Please visit www.CDC.gov or www.WHO.int.
You can also see special coverage from Apple News at apple.news/covid-19.